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Description Summary: The IMA has the primary accountability for handling requests and inquiries related to system and application access for Associates, Non-Associates, student interns and other clients at CHRISTUS Health. Systems and applications include but are not limited to: EPIC, Pyxis, Tap-N-Go, Centricity, PACS, Meditech, Active Directory, and other systems.
Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Stay current with regulations, rules, and standards related to information and security system practices. Implement controls and procedures that protect information system assets from unauthorized access, modification, disclosure, or destruction. Align access‑related processes with organizational strategic goals by leading, directing, and maintaining appropriate security measures. Advise, train, and assist customers in the access administration of their systems. Provide oversight for applications and support functions, including incident and request management. Support the business goals and objectives of the department, the Information Management organization, and CHRISTUS Health. Demonstrate strong written and verbal communication skills and proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint. Utilize the ServiceNow incident tracking system to manage and resolve access‑related requests and issues. Show the ability to work independently and take initiative as a self‑starter. Apply effective problem‑solving skills to identify issues and implement appropriate solutions. Provide excellent customer service in all interactions with end users and stakeholders. Manage multiple tasks simultaneously while maintaining accuracy and attention to detail. Demonstrate strong time‑management skills to prioritize work and meet deadlines. Use effective interpersonal skills to collaborate with team members, customers, and leadership.
Job Requirements: Education/Skills
  • Associate’s degree in healthcare administration, business or related field required,
  • In lieu of an Associate’s degree, a High School diploma or GED and four (4) years of relevant work experience above the minimum qualification Experience
  • 0 - 2 years of hands-on experience in information systems access and provisioning administration in healthcare or related field required.
  • Knowledge of industry standards related to provisioning and access.
  • Understanding of healthcare information system's needs.
  • Experience with Microsoft Active Directory.
  • Knowledge of government regulations industry standards for information security relationships, HIPPA, PCI-DDS. Licenses, Registrations, or Certifications
  • Certified Identity Management Professional (CIMP) is preferred
  • EPIC Certification is preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time

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