Palmetto GBA, LLC is seeking a Manager of Customer Service to lead one or more teams in our Part A call center. The role is full-time and onsite in Columbia, SC, with a Monday–Friday schedule from 9:30 AM to 6:00 PM and occasional overtime. You will oversee staffing, performance, and process improvements to ensure high-quality service. You will manage day-to-day operations, coach staff, monitor metrics, and support compliance with company and government regulations.
