Client Care Technician Lightfully Behavioral Health is a growing leader in mental health treatment providing high-quality, evidence-based treatment and innovative, compassionate care focused on total wellness for those struggling with mental health conditions. Lightfully provides treatment on a full continuum of care including residential, partial hospitalization, intensive outpatient, and virtual services. With current communities providing best-in-class care in Southern California markets, Lightfully is positioned for dynamic and high-paced growth. Welcome to a behavioral health services company unlike those that have come before it. One where leaders believe in the healing and nourishing quality of compassion both in treating clients and caring for our people. A safe place to bring your whole self to work and infuse a bit of your own magic into what you do every day. The Lightfully Shining Commitments reflect our commitment to these principles and encourages our staff to deliver exceptional performance through their authenticity, bravery, and grit. We believe that great things can happen when we create space for people to light fully.
Shift Schedule: Monday, Tuesday, Wednesday, Saturday 8:30-4:30PM
Job Summary:
Client Care Technicians (CCTs) provide aid, supervision, and protective oversight of clients during assigned shifts. CCTs oversee the self-administration of medication for clients.
Major Responsibilities:
Supports clients' physical and psychological safety. Monitors and oversees clients' self-administration of accurate and timely documentation of observations during shifts. CCTs ensure that documentation accurately reflects all changes in client's condition and notify clinical staff of any noteworthy observations (e.g., medical, psychological, and emotional symptoms, non-compliance in programming, and behavior usage).Transports clients on outings, doctor's appointments, etc. Provides one-on-one assistance to clients in crisis as directed by the clinical team and the client's plan of care. Assists clients with nutritional and dietary needs as indicated. This may include meal and snack assembly. Assists with clients in a pleasant, professional, and efficient manner. Seeks assistance of licensed staff when needed. Assists in the admission and discharge process, including orientation, belongings inventory, and facility tour. Leads/Co-leads and facilitates groups (as appropriate to licensure) Performs all other duties assigned by supervisor. This could include some light housekeeping duties, conducting inventory, prepping supplies for the next day, etc.
Specific Skills/Competencies:
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Proficient in Microsoft Office Suite or similar software.
General Skills and Requirements:- Able to communicate effectively in English, both verbally and in writing.
- Able to work for prolonged periods sitting at a desk and working on a computer.
- High school diploma or GEDFor residential positions: ability to walk up and down stairs frequently without assistance.0-4 years experience working in a program serving persons with mental disabilities
- Must be at least 21 years of age
- Complete First Aid Training (First Aid Certificate)
- Complete required health screening, TB clearance, Criminal Record Clearance
- The pay range for this position is $23-25/hour.
- At Lightfully, we believe in caring for our team as much as we care for our clients. We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Our benefits for full-time employees include:
- Competitive compensation
- Medical, dental, and vision insurance
- Paid time off
- Self-care days 401(k) plan
- Continuing education and professional development opportunities
- Employee assistance program (EAP)A supportive, mission-driven culture that values authenticity, connection, and integrity
