Pet Care Attendant - Pittsfield, MA

Role: Pet Care Attendant

Status: Full-time

Salary: $15 - $16.50 per hour, based on experience Schedule: Flexible schedule with some nights and rotating weekend and holiday shifts Ready to Turn Your Love for Animals into a Career? If you're an energetic, positive, and compassionate animal lover, we'd love to meet you! The Shaker Hill Pet Resort is seeking a Resort Associate who's ready to deliver exceptional care to our four-legged guests and five-star service to their humans. Here, pets aren't just boarded — they're pampered, played with, and treated like family. Our team is passionate about ensuring every stay is safe, fun, and filled with love. Why Our Pet Care Attendants Love Shaker Hill Pet ResortAt Shaker Hill Pet Resort, we take pride in creating a welcoming, upbeat, and supportive environment for both pets and people. You'll be part of a team that shares your enthusiasm for animal care and believes in celebrating success together. A fun, team-first culture with lots of furry friends Opportunities to learn new skills and grow your career Supportive leadership that values your ideas and initiative A healthy work-life balance (because you deserve it!)Team-first culture that's supportive, fun, and big on growth Mentorship, continuing education, and real career pathways What Our Pet Care Attendants BringWe're looking for someone who brings energy, empathy, and a willingness to learn. Previous experience working with animals is a plus — but not required! A desire to provide gentle, compassionate care to all pets Strong communication and organizational skills Ability to lift up to 50 lbs unassisted A friendly, team-oriented attitude and a commitment to doing great work Critical thinking, curiosity, and a can-do attitude Reliability and professionalism in a fast-paced setting Commitment to compassionate medicine and a great client experience What Our Pet Care Attendants DoAs a Pet Care Attendant, you'll keep tails wagging and clients smiling by ensuring our guests receive the best care possible — every day. Let your passion for excellent patient care shine — every day Participate in the daily operations of our busy, successful pet resort Provide exceptional, friendly service to clients and their pets Work hands-on with dogs and cats to ensure top-notch care and comfort Maintain and update reservation records accurately Uphold the Core Values of Pittsfield Veterinary Hospital and Shaker Hill Pet ResortEnsure the facility remains clean, safe, and welcoming for all guests Communicate with warmth, clarity, and confidence Celebrate the moments that matter — birthdays, babies, anniversaries Benefits You Can't Beat Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only)529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time OffFree/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! Join our team and see the difference you can make in the lives of pets and their people. Apply today to join The Shaker Hill Pet Resort team! Diversity, equity, and inclusion are core values at Shaker Hill Pet Resort and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.