Insurance Customer Service Representative
herman burroughs insurance allstateHouston, TX
Insurance Customer Service Representative
herman burroughs insurance allstateHouston, TXJunior L3
Insurance Agencies and BrokeragesAll Other Insurance Related ActivitiesDirect Property and Casualty Insurance Carriers
APPLY NOW (opens in a new tab)Benefits:
- Competitive salary
- Opportunity for advancement
- Training & development
Benefits/Perks
Competitive PayProfessional Development
Job Stability in a growing industry
Job Description:
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Responsibilities:
- Answer customer questions via phone, email, and in-person
- Assist clients with new quotes, updating policies, payments, and other services
- Schedule appointments and maintain calendar
- Maintain detailed records of client interactions
- Review audits and/or policies
- Collaborate with colleagues to provide comprehensive customer service
Qualifications:
- Knowledge of insurance products
- High school diploma/GED required, Bachelor's degree preferred
- Excellent customer service skills
- Highly organized with strong time management skills
- Familiarity with Microsoft Office and other software applications
Matching similar jobs
Level
Junior L3
Location
Houston, TX
Occupation
Customer Service Representatives
Industry
Insurance Agencies and Brokerages
Posted
6 days ago