Receptionist (PT)- Kates

Receptionist At Project HOME, your work has purpose. Every role contributes to our mission of empowering individuals to achieve stability, wellness, and self-determination. As a Receptionist, you will serve as a professional point of contact for staff, residents, contractors, and guests while ensuring tenant safety by monitoring building access. This role requires a commitment to delivering high-quality customer service.

Maintain a constant presence at the front desk, granting access only to authorized staff, residents, guests, and delivery personnel while ensuring all guests sign the visitor log and present photo ID.Establish and maintain healthy, respectful relationships with residents, guests, and community members. Conduct hourly rounds to monitor unusual activity, check the security of exterior doors and windows, and use security cameras for surveillance. Answer incoming calls, take accurate messages, and assist with clerical tasks such as typing, filing, copying, and managing deliveries. Facilitate room setups for community space meetings. Document shift summaries and share during shift change. Address urgent and crisis situations using de-escalation strategies and follow emergency procedures for incidents such as floods and fires. Attend meetings and trainings, including supervision, staff meetings, community meetings, linkage meetings, and court appearances, if necessary. High School Diploma or GED1 year of related experience Core Skills: Basic computer/technology literacy Good communication skills