Job Description:
We are seeking a detail-oriented, organized, and dependable Ecommerce Fulfillment & Warehouse Clerk to join our growing wine ecommerce, distribution, and fulfillment team. This is a hands-on role within an established wine company based in Los Angeles, focused on ecommerce fulfillment, wholesale operations, inventory management, and warehouse support. In this position, you will play a key role in ensuring the accurate, efficient, and timely fulfillment of both online and wholesale wine orders. We are looking for someone who thrives in a fast-paced environment, takes pride in their work, and maintains high standards of organization, responsibility, and accuracy. This role requires a high level of precision and efficiency, particularly when handling wine shipments, inventory management, and customer orders.
Key Responsibilities:
Order Fulfillment: o Accurately pick, pack, and prepare ecommerce and wholesale wine orders for shipping o Verify all items against customer invoices and quality control standards o Organize outgoing shipments by carrier and shipping method o Coordinate daily carrier pickups including UPS, FedEx, and freight shipments o Ensure packaging is secure and appropriate for safe wine transportation
Inventory Management: o Assist with cycle counts and ongoing inventory accuracy o Monitor stock movement and maintain organized inventory storage o Properly label and organize incoming inventory o Use inventory and ecommerce software systems to update records and track inventory movement o Help maintain a clean, organized, and safe warehouse environment
Shipping & Receiving: o Receive and process incoming inventory shipments o Restock warehouse shelves and fulfillment areas o Inspect incoming products for damages or discrepancies o Log damaged or defective products and assist with returns and exchanges o Assist with occasional local pickups, deliveries, or warehouse-related errands as needed
Ecommerce & Operations Support: o Assist with daily ecommerce order flow and wholesale fulfillment operations o Support customer satisfaction initiatives and special fulfillment requests o Handle occasional custom packaging, gift orders, and special projects o Comfortable working with ecommerce, shipping, and inventory management software o Experience using Ship
Station and FedEx Shipping Manager preferred
Physical Requirements:
o Ability to lift and move boxes up to 50 lbs regularly o Ability to stand, walk, bend, and work on your feet for extended periods o Comfortable working in an active warehouse environment
Qualifications:- Strong attention to detail is a must
- Previous experience in ecommerce fulfillment, warehousing, shipping, logistics, or inventory control preferred
- Familiarity with inventory management systems and shipping software preferred
- Experience with UPS, FedEx, and ecommerce shipping workflows is a plus
- Excellent organizational, multitasking, and time management skills
- Ability to work efficiently in a fast-paced environment
- Positive attitude, strong communication skills, and team-player mindset
- Dependable, punctual, and able to work independently with minimal supervision
- Strong problem-solving skills and ability to identify operational inefficiencies
- Wine knowledge or interest in wine is a plus
- Familiarity with the wine and spirits industry is a plus
- Forklift experience is a plus
- Valid driver’s license and clean driving record preferred
- Must be at least 21 years of age
Additional Information:- Full-time position
- Opportunity for growth within a rapidly expanding ecommerce and wine distribution business
- Schedule may include occasional overtime during busy holiday periods and peak shipping seasons
