Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life. Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth's natural resources. Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you're supported by a growth culture built on safety, wellbeing, inclusion and collaboration. This is your opportunity to make an impact and rise above the possible. Job posting end date: 04/30/2026 Introduction We are seeking an Installation and Commissioning Specialist, Grinding to join our Global Field Service (GFS) team. You will be responsible for providing day-to-day advisory support and ensuring the performance of grinding equipment/mills installation and commissioning, which involves on-site audits, technical troubleshooting, customer training, and detailed service reporting. Your role plays a crucial part in safe and successful customer site execution and customer satisfaction, which will positively impact equipment reliability and long-term customer relationships. In this position, you will report to the Senior Manager of Global Field Service, Grinding. This position is mainly located remotely, with candidates considered across North America, Central America, and Asia Pacific; however, it involves up to 90% travel to customer sites globally. Team you belong toYou will join a team of Field Service Specialists dedicated to providing technical troubleshooting analysis, recommending solutions, and delivering inspection/service reports, maintenance support, training, start-up procedures, and commissioning advisory services. We work closely with internal and external stakeholders, such as customers, contractors, and engineering and sales partners. Our team culture is all about collaboration and building strong relationships with our customers. The members in our team are located mainly in the United States, with additional team members across the globe.
What you'll do:
Interact with internal and external stakeholders at all levels, building positive working relationships.
Work at remote customer sites globally for extended periods (high travel requirement).Conduct pre-installation audits to assess site conditions, customer readiness, inventory, and installation logistics.
Provide technical troubleshooting analysis and recommend solutions to field service challenges.
Submit recommendations, evaluations, expense reports, action reports, and monthly work logs in line with Metso reporting and billing processes.
Provide field and classroom-based training on service, maintenance, and commissioning for customers and end-user personnel.
Adhere to safety requirements (including Lock Out/Tag Out) and comply with Metso HSE and site safety guidelines.
Who you are:
Millwright and/or hydraulics certifications are highly desirable. Experience providing technical support and service for grinding equipment, mills, and related industrial equipment.
Nice to have: Supervisory experience.
Nice to have:
Electrical knowledge related to mechanical applications. Able to advise customers, engineering firms, and contractors under various working conditions and hours. A collaborative communicator who can work technically with Field Sales, Training, Application & Technical Support, and Parts/Support/Engineering teams. Strong problem-solving skills in assembly, installation, maintenance, and repair with a clear emphasis on safety. Understands HSE policies and procedures and supports adherence at customer sites.
What's in it for you:
An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change. Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys. Compensation and rewards - Global incentive program tied to business and performance targets. Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment. A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together. Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities. Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication. Get in touch Want to rise above the possible with us? Click 'Apply now' to leave your application. For additional information, please contact Josh Loffredo, Global Talent Sourcer: josh.loffredo@metso.comWe understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role. Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices. How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability. Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change. Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki. metso.com
