CSAA Insurance Group (CSAA IG) is seeking a Senior Manager, IT Service Management to lead the ITSM strategy, governance, and continual improvement for enterprise service delivery. This remote role collaborates with technology, security, risk, and business teams to align ITSM priorities with customer needs and regulatory requirements.
You will oversee incident and major incident management, problem management, change management, and asset configuration, driving maturity, risk management, and
