Field Service Technician - Portland/Lake Oswego/Oregon City OR
cvsPortland, ME
Field Service Technician - Portland/Lake Oswego/Oregon City OR
cvsPortland, MEMid L4
Installation, Maintenance, and Repair Workers, All OtherComputer, Automated Teller, and Office Machine RepairersMaintenance and Repair Workers, General
Electronic and Precision Equipment Repair and MaintenanceComputer Facilities Management ServicesOther Computer Related Services
APPLY NOW (opens in a new tab)Field Service Technician We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Field Service Technician provides technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes). Answers questions regarding system procedures, online transactions, systems status and downtime procedures and is typically located within a call center. Collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems. Maintains a troubleshooting tracking log ensuring timely resolution of problems.
What You Will Do:
Delivers technical support to field employees, assisting with resolving issues related to point-of-sale (POS) systems, pharmacy systems, photo kiosks, and inventory management systems. Performs regular maintenance tasks, such as software updates, hardware upgrades, and equipment replacements, to ensure the smooth functioning of various systems within the store, under minimal supervision. Integrates new technology equipment into stores, including setting up new POS terminals, configuring software, and ensuring proper connectivity. Conducts most complex troubleshooting when technical issues arise, including diagnosing the problems and implementing appropriate solutions. Assists in the management of maintaining accurate records of all service calls, equipment installations, and maintenance tasks performed. Collaborates with other members of the technology team, including help desk personnel, network engineers, and software developers. Provides exceptional customer service while installing, diagnosing, and solving retail equipment failures. Ensures IT parts, supplies, and equipment are ready by inventorying stock and placing orders. Field Service Technician must be available On-Call 24 hours. Seeking someone interested in working a minimum of 40 hours a week. This position provides you with a company car and company phone. Required Qualifications1 + years of hands-on experience with troubleshooting hardware, maintenance and repairs Valid Driver's License with no major violations Willingness to drive between CVS locations within Portland/Lake Oswego/Oregon City OR areas (Reside in the territory supported) Available to work days, nights, weekends, holidays Ability to lift 75lbs + and occasionally work on a ladder
Preferred Qualifications:
- Technical Certifications
- Technical Degree
- Previous field service technician work
- EducationHigh School diploma or GED is required
- Anticipated Weekly Hours: 40 Time Type: Full time
Pay Range:
$0.00 - $0.00 Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
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Level
Mid L4
Location
Portland, ME
Occupation
Installation, Maintenance, and Repair Workers, All Other
Industry
Electronic and Precision Equipment Repair and Maintenance
Posted
today