Enterprise Services Operations Analyst The Enterprise Services Operations Analyst will gain broad exposure across Asset Servicing Operations and Custody Clearance & Settlement Operations while building an understanding of key operational processes, business workflows, and risk and control practices within a dynamic financial services environment. Through structured rotations and hands-on experience, analysts will support day-to-day operations, contribute to business priorities, and develop insight into how DTCC supports the safe and efficient functioning of global financial markets. This role provides a strong foundation in operations, risk awareness, and business management while preparing analysts for future opportunities across the organization. At DTCC, we help power the global financial markets by providing critical infrastructure that supports the safe and efficient processing of securities transactions. In this role, you will learn how your business area contributes to that broader mission while building practical skills through meaningful work, coaching, and structured development. About the EDGE ProgramEDGE is DTCC's 18-month early-career development program for recent graduates. The program combines hands-on business experience, structured learning, mentorship, networking, and regular feedback to help analysts build technical, functional, and leadership capabilities.
What you will gain:- A structured onboarding experience, including Welcome Week and program orientation.
- Hands-on experience through meaningful work aligned to business priorities.
- If non-rotational: Exposure across the team through projects, shadowing, and stretch assignments.
- Monthly learning sessions, business education, professional development, and opportunities to hear from leaders and subject matter experts.
- Regular feedback, including a 90-day feedback and assessment milestone, manager coaching, and program check-ins.
- Mentorship, networking, and opportunities to build relationships across DTCC.Areas of opportunity
- Asset Servicing Operations, including corporate actions, income processing, and related client support activities.
- Custody, Clearance & Settlement Operations, supporting the movement and processing of securities transactions across global markets.
- Operational risk management, controls, and regulatory compliance practices that support the integrity of DTCC's services.
- Process improvement initiatives utilizing data analysis, automation, AI, and problem-solving techniques to enhance efficiency and reduce operational risk.
- Cross-functional collaboration with leaders, subject matter experts, and stakeholders across DTCC to strengthen business knowledge, communication skills, and professional networks.
What you will do:
Complete structured training and learning activities to build foundational knowledge of Enterprise Services Operations, business processes, and industry practices.
Support day-to-day operational processes and assignments with accuracy, accountability, and a focus on risk and control standards.
Analyze processes, risks, and operational data to identify improvement opportunities and evaluate potential solutions using data, automation, AI, and problem-solving techniques.
Contribute to continuous improvement and cross-functional initiatives by partnering with colleagues, subject matter experts, and stakeholders across DTCC.Communicate insights, recommendations, and progress through presentations, knowledge-sharing sessions, and ongoing feedback-driven professional development.
What will help you succeed
RequiredPursuing a bachelor's degree in Business, Economics, Finance, Accounting
Expected graduation date: May 2027 Minimum GPA: 3.2Authorization to work permanently in the United States without current or future sponsorship.
Preferred
Internship, project, research, student organization, volunteer, or leadership experience related to the role.
Interest in financial services and how business, technology, operations, risk, and regulation connect.
Takes initiative, seeks feedback, pursues continuous learning, and demonstrates proactive problem-solving and independent solutioning
Embraces change, learns quickly, and adapts to new challenges
Analyzes issues, identifies solutions, and acts proactively
Builds strong relationships and collaborates effectively to achieve results
Communicates clearly, demonstrates professionalism, and builds credibility
What makes you successful
Curiosity and a willingness to learn in a complex industry.
Strong analytical thinking, problem-solving, and attention to detail.
Clear written and verbal communication.
Collaboration, accountability, adaptability, and follow-through.
Ability to ask thoughtful questions, use feedback, and connect your work to team goals.
Benefits and work model
Competitive compensation, including base pay and annual incentive opportunities, where applicable.
Comprehensive health, wellness, retirement, and paid time off benefits based on location and eligibility.
Hybrid work model: 3 days in office and 2 days remote, based on team schedule.
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
