Content Partnerships Manager

Responsibilities: Translate bespoke client requests into an assessment of what can be delivered from the existing catalog, what requires custom design, and what falls outside scope. Own the accuracy and quality of how Learning Experience is represented in conversations, and the soundness of the program frameworks handed to delivery. Serve as the instructional design authority in client and partner conversations, articulating design logic, pedagogical rationale, and quality standards. Design high-level program frameworks for custom engagements, detailed enough for delivery teams to execute without further involvement from you. Decline or re-scope requests that would compromise learning quality, with clear rationale for the deal team. Join deal calls, shape proposals, and attend key deal moments to provide Learning Experience depth. Identify patterns in field requests and surface recurring themes to inform roadmap prioritization. Build reusable reference material (capability overviews, design rationale, explainers) to reduce future escalations. Contribute to internal enablement so Solutions Architects and Partnership Leads have baseline fluency in Learning Experience design capabilities.

Key requirements: Minimum 5 years of experience in learning design or instructional design for technical audiences Minimum 5 years designing or advising on enterprise-scale learning programs (custom or bespoke engagements) Minimum 5 years working with sales, solution architecture, or partnership teams to support active client or partner opportunities Minimum 2 years designing, advising on, or delivering learning programs on AI or machine learning topics Minimum 1 year of experience with AI tooling for drafting, iteration, and QA of written content Bachelor’s degree or equivalent work experience (12+ years) Clear and credible communication across technical and non-technical stakeholders Cross-functional collaboration and partnership with sales, architecture, and delivery teams Client-focused listening to uncover underlying needs Instructional design for technical audiences Content architecture and catalog management Design rationale and learning framework articulation