Account Specialist - RemitConnect

Hourly: $23.80 - $31.50 (Amount based on relevant experience, skills, and competencies.)

About This Job: The main purpose of this job is to support the day-to-day processes and analysis for Commerce Bank's key clients to support development of trusted business partnerships. The primary responsibility is to handle the daily operational duties associated with proactive account service, retention of relationships and growth of all payment types. The focus is on data analysis, operational quality, problem resolution, productivity, relationship building and customer satisfaction across a variety of payment platforms.

Knowledge, Skills & Abilities: Required Basic knowledge of healthcare insurance claims processing, healthcare revenue cycle, and general knowledge of commercial banking and treasury services Basic knowledge of electronic and paper transaction processing within a commercial bank Ability to meet a high level of quality and customer service to internal and external clientsAbility to interact and build relationships with clientsAbility to travel up to 10%; subject to increase with growth of business line Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Intermediate level proficiency with Microsoft Word, Excel and Outlook