ReSource Pro India is hiring Team Leaders or Specialists with a minimum of 5 years of experience and 1-2 years of team leadership in backend operations or non‑voice processes.
Contact: Jeevan_Naik@resourcepro.in
Responsibilities:
Lead a team handling BPO, KPO, or international campaigns; manage operations; conduct training and auditing; plan capacity; manage processes, SOPs, and handle escalations.
Qualifications Minimum 5 years of relevant experience
1-2 years of team leadership experience
Experience in backend operation/non‑voice process
Skills Production / Processing
Training & Auditing
Capacity Planning
Process Management
SOP Management
Team Handling
Escalation Management
Location ReSource Pro Operational Solutions Private Limited, Karle Town, adjacent to Manyatha Tech Park, Nagawara, Bengaluru
Work Days & Shift Monday to Friday; 5 days working from office; regular and night shifts.
Compensation Best in the industry (based on interview feedback).
Notice Period Immediate joiners; notice buyout and relocation support provided.
Job Type Full time, Permanent
