Groomer - Merchant's Walk Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.
Job Summary:
The Groomer at Hollywood Feed plays an important role in creating a positive, comfortable grooming experience for our customers and their pets. The Groomer is responsible for pet grooming services while always ensuring their safety and well-being. Groomers help maintain a clean, organized grooming environment, communicate professionally with pet parents, and follow Hollywood Feed's high standards of cleanliness, safety, and animal handling all while upholding Hollywood Feeds first policy "Do what is right by the customer." This position offers a competitive hourly wage of $15.00/hr. to $65/hr. in addition to a 65% commission of completed grooming services.
Key Responsibilities:- Attend Hollywood Feed educational classes on a monthly or bi-monthly basis for further education.
- Keep up with basic weekly store maintenance duties involving cleaning, including laundry of grooming towels, etc.
- Greet and assist customers in accordance with Hollywood Feed's established customer service standards.
- Demonstrate comprehensive knowledge of store products to effectively address the needs of both pets and customers.
- Maintain open and respectful communication with customers, managers, and team members.
- Work efficiently both independently and collaboratively as a team member.
- Unload and properly stock product deliveries.
- Obtain proficiency in operating the Hollywood Feed point-of-sales system, including:
- Opening and closing registers.
- Creating customer accounts.
- Processing customer transactions.
- Performing inventory management tasks such as cycle counts.
Requirements & Qualifications:
Ability to handle all grooming equipment.
Excellent time management skills.
Commitment to animals and their owners is vital at Hollywood Feed.
Strong verbal communication and active listening skills.
Proven sales and customer service abilities.
Knowledge of store products or ability to learn quickly.
Ability to operate or learn the point-of-sale system.
Valid driver's license with at least 2 years' driving experience (including learner's permit period).
Physical Requirements:
Must be 18 or older.
Physically able to lift dogs of varying weights to groom them.
Physically able to continuously bend or kneel to place dogs in kennels or brush larger dogs while they are standing on the floor.
Able to lift 50 lbs. overhead and stock shelves repeatedly.
Can bend, kneel, push, pull, reach, twist frequently.
Able to stand and walk for 8–10 hours.
Can climb ladders often to access products.
Meet Safe Driving Policy and willing to drive company delivery vehicle.
Education & Experience:
High School Diploma or GED required In addition to competitive wages and benefits, retail employees receive tips, and all employees enjoy generous discounts plus free pet food and supplements as Hollywood Feed team members.
