Warehouse Associate

ESSENTIAL FUNCTIONS: Perform functions for assigned area: agency pickups, agency shopping area, stocking, loading & unloading, and selecting. Must be punctual and have regular and reliable attendance. SELECTING Pick orders according to order sheets, ensuring; accuracy, utilizing FIFO/FEFO, safety, and ensuring established pick volume target is met Pick, palletize, prepare, and load product safely and carefully to prevent product damage. Inform supervisor of any discrepancies of case quantity, product description, and/or product quality. AGENCY PICKUP, MATERIAL HANDLING, STOCKING Release orders to member agency representatives in a professional manner; report no show agencies to Warehouse Supervisor. Work with the Warehouse Supervisor on products that need to be pushed through the agency pick up function. Provide excellent customer service to partners of The Food Bank through in person, phone, fax, and email communication. Prepare, load, and ship products - ensure proper labeling. Working with the receiver, pull and load orders for third party agency deliveries. Stock and restock products; ensuring organization, attached identification labels, and allergen compliance. REPORTING & COMPLIANCE Ensure all paperwork is filled in completely, accurately, and timely for assigned function. Ensure pick sheet data is accurately entered into the warehouse management database. Perform order audits, as assigned. Perform pre-shift equipment inspections and documentation. Care for equipment by maintaining battery water levels, keeping it charged, and locked when not in use. Keep work area tidy by picking up debris including but not limited to scrap wood, paper, plastic wrappers, and broken pallets. Maintain food safety compliance inspections and paperwork. Maintain warehouse cleanliness according to AIB procedures, Feeding America standards, and industry regulations. Ensure assigned zones are cleaned and locked up at the end of every shift. JOB QUALIFICATIONS/ REQUIREMENTS Education & Training: GED or High School Diploma Experience - 6 months minimum experience in electric pallet jack operation and other material-handling equipment (i.e., forklift, electric walk-behind pallet jack). Safety toe shoes are required Ability to meet production standards set by the organization Ability to read and understand written and numeric product identifiers Ability to work overtime, nights, weekends on occasion if needed Working safely is a condition of employment at The Food Bank of Western Massachusetts Other Skills Ability to work effectively in a diverse team environment Excellent customer service, communication, and listening skills Good computer and technology skills Unrestricted Class D Driver?s License and good driving record Highly motivated flexible self-starter and team player with strong attention to detail and the ability to prioritize and multitask in a variable environment