Woolly Bugger Solution is looking for a Computer System Administrator to provide equipment technical support to Headquarters STARCOM personnel at Patrick Space Force Bases, FLJOB TYPE: Full-TimeSTARTING DATE: ASAPPRIMARY DUTY RESPONSIBILITIES:We have a full-time Computer System Administrator position that provides technical support for communications equipment, peripherals, network, and software. Provide technical guidance in use of Microsoft Windows, peripheral/shared drive mapping, browser compatibility/configuration for web-based systems, and proposed technical solutions after troubleshooting error messages or other issues. Guide customers to the vESD link on their desktop and give instructions on how to open a ticket with the Communications Focal Point (CFP).
OTHER DUTIES INCLUDE:
Provide support to STARCOM HQ location at Patrick SFB, FL.Provide support and resolve issues computer networks and equipment. Provide systems accounts for NIPRNET and SIPRNET workstations and provide systems support. Set up or modify user access to the classified internet and e-mail accounts. Troubleshoot any connectivity or configuration issues. Support users with movement of data from classified to unclassified systems. Provide cell phone support.
Required Experience/Skills:- An active TS//SCI clearance is required for this position
- Security + Certification 3+ years of experience supporting DoD communication networks
- Knowledge of USAF, US Space Force Information Technology policies and procedures
- Accustomed to professionally working with senior leaders.
- Experience with providing technical guidance to users
- Ability to multi-task with high-quality products in high-tempo, collaborative environment
- Proficiency with Microsoft Office Suite (i.e., Word, Excel)
- Excellent verbal and written communication skills
Ability to meet deadlines and deliverables with minimal guidanceEDUCATION/CERTIFICATION: Security +; BA/BS or MA/MS desiredSECURITY CLEARANCE: Top Secret / SCIRELEVANT EXPERIENCE: Deep experience in initiating and/or developing Government specified content for USSF programs. Experience in providing strategic advice, technical guidance, analysis and recommendations for mission and program challenges.
