Hyatt Regency Bellevue on Seattle's Eastside is excited to welcome our next Assistant Executive Housekeeper to lead our Housekeeping & Laundry Operations! At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As a Great Place to Work in the U.S. for thirteen years running, it's an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence. With its small-town charm and big-city convenience, Bellevue, Washington is a modern oasis with endless activities and cultural attractions sprinkled in. Nine miles from downtown Seattle, Hyatt Regency Bellevue on Seattle's Eastside connects guests to world-class shopping, dining, entertainment, and major corporate headquarters. Visitors will also enjoy the natural beauty, scenery, and abundance of outdoor recreational activities nearby. The Assistant Executive Housekeeper supports in leading the overall Housekeeping operation, focusing cleanliness, quality, and service delivery of the Housekeeping and Laundry departments. This role works closely with the Executive Housekeeper in overseeing the cleanliness and condition of guestrooms, public areas, back-of-house areas, linen operations, laundry operations, inspections, staffing, labor productivity, supplies, vendor relationships, and colleague development. This position requires strong attention to detail, effective communication, sound business judgment, and the ability to inspire colleagues while maintaining consistently high standards throughout the hotel. Key priorities include continuing to grow guestroom cleanliness scores, enhancing colleague engagement and overall team satisfaction, effectively managing labor productivity, advancing sustainability practices, and ensuring exceptional quality across guestrooms, public spaces, back-of-house areas, and laundry operations.
Duties include:
Support the short- and long-term planning and daily management of the hotel's Housekeeping and Laundry operations.
Oversee guestroom, public-area, back-of-house, linen, laundry, and related housekeeping operations.
Support consistent inspection programs for guestrooms, public spaces, back-of-house areas, linen, and laundry operations.
Continue improving guestroom cleanliness scores and overall hotel cleanliness.
Maintain high standards for VIP guestrooms, special requests, public spaces, back-of-house areas, and all hotel facilities.
Work with Housekeeping & Laundry leadership to develop staffing plans that support service standards, operational needs, and colleague satisfaction.
Effectively manage labor productivity and departmental labor within approved budgets and operational goals.
Maintain appropriate pars and inventory controls for linens, uniforms, cleaning supplies, and operating equipment.
Support purchasing and vendor relationships to ensure proper pricing, delivery, quality, and maintenance.
Promote sustainability practices throughout Housekeeping and Laundry operations.
Ensure compliance with Hyatt standards, OSHA requirements, ADA considerations, safety procedures, and security policies.
Partner closely with Front Office, Engineering, Food and Beverage, Sales, Events, and other departments.
Communicate operational priorities and relevant information to leaders and colleagues in a timely manner.
Teach colleagues the importance of greeting guests, responding courteously to requests, and delivering caring and attentive service.
Coach, counsel, recognize, and develop colleagues in alignment with Hyatt service standards and procedures.
Support a culture that enhances colleague engagement, team satisfaction, accountability, and professional growth.
Respond to guest concerns and service issues with the goal of effective service recovery and resolution.
Review guest feedback and cleanliness-related trends to identify opportunities for improvement.
Support processes that enhance cleanliness, efficiency, sustainability, and the overall guest experience.
Participate in leadership meetings, training, and property initiatives, as required.
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive or finite list of all responsibilities, duties, skills, or requirements.
The annual salary range for this position is $80,170 to $100,800. The anticipated budget for this position is $80,170 to $81,000, and this is the pay range for this position that Hyatt Regency Bellevue reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
As a Hyatt colleague, we have you covered with amazing benefits and perks!
Benefits:- Medical, after 30 days of employment
- Vision Insurance
- Dental Insurance 401(k) & Retirement Savings Plan (RSP)
- Basic Life Insurance
- Short Term Disability Insurance
- New Child Leave & Adoption Assistance
Paid Time Off:- Full-Time Colleagues:11 days (88 hours) earned for having 0 - 3 years of service16 days (128 hours) earned for having 4 - 8 years of service21 days (168 hours) earned for having 9+ years of service(6) Paid Holidays per year(6) Sick Days (earned based on hours worked)
- Compassionate LeaveJury Duty LeavePerksEmployee Assistance Program
- Free parking
- Discounted Rooms at any participating Hyatt location starting on your first day of employment
- Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*Free colleague meals during shift
- Hyatt Colleague discount program
- Tuition Reimbursement*ORCA Pass subsidy**Eligibility requirements may apply
When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,500 properties worldwide.
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