PARC Pigeon Forge, LLC Job Opportunity Earn up to $300 as a sign-on bonus, referral bonus if you refer a friend, loyalty incentive, free meal per 6-hour shift, free parking, 30% employee discount, free/discounted area exchange program, and opportunity to earn health benefits after one year of service. Our PARC Mission: We strengthen families and communities by creating and operating special places where magical moments become treasured memories. NASCAR SpeedPark: PARC Pigeon Forge, LLC, a division of PARC Entertainment, LLC ("PARC"), owns and operates the NASCAR SpeedPark in Sevierville, Tennessee. As an officially licensed attraction of the National Association for Stock Car Racing ("NASCAR"), the park offers exciting side-by-side go-kart racing on eight tracks, together with amusement rides, miniature golf courses, bumper boats, an arcade, and other family-oriented entertainment. Guests enjoy fun-filled family experiences. If you are looking for a fast-paced, fun work environment, NASCAR SpeedPark could be the place for you. PARC Values: The acronym "PARC" stands for the values of our company: People First, Always Safe, Remember It's Fun and Commit to Excellence. These values drive the focus of our company; and through our team members we strive to live out our mission each day. In order to perform the Job outlined herein, each leader is expected to adhere to and be a role model for these values as outlined in the attached Exhibit A.
Job Purpose:
Provide a safe and enjoyable guest experience by assisting with track and ride operations, supporting daily activities, and maintaining a clean and organized environment while following all safety guidelines, policies, and procedures.
Key Duties and Responsibilities: Park-Wide Related Duties:
- Provide a positive first impression by welcoming guests and maintaining a friendly and professional demeanor
- Support overall park operations by maintaining awareness of guest needs and operational flow
- Communicate guest concerns, safety concerns, or operational issues to leadership as appropriate
- Follow all company policies, procedures, and standards at all times
- Maintain a clean, safe, and organized work environment
- Department-Specific Duties:
- Assist guests with ride instructions, safety procedures, and general ride participation
- Operate and monitor go-karts and rides in accordance with all safety guidelines
- Assist guests with loading and unloading and ensure proper restraint and positioning
- Communicate and enforce ride safety guidelines, including height and safety requirements
- Perform ride and track inspections and complete required documentation for opening and closing
- Respond quickly and safely to ride malfunctions, spinouts, or operational issues and report concerns to leadership
- Maintain cleanliness and organization of track areas, ride areas, and surrounding environments
- Refuel go-karts and handle equipment in accordance with safety procedures
- Contribute to a safe, fun, and engaging guest experience
- Skills, Requirements, and Qualifications:
- Mission Driven
- Demonstrated alignment with PARC's vision, mission and core values
- Relationships
- Ability to communicate effectively and interact positively with guests and team members
Required Education:- None required
- Preferred Experience
- None required; training provided
- Specific Vision Requirements
- Color vision, peripheral vision, depth perception, distance vision, and ability to adjust focus
- Specific Hearing Requirements
- Ability to hear, understand, and respond to verbal communication and operational sounds, including ride signals, safety alerts, guest instructions, radio communication, and equipment noise, in a high-noise outdoor environment
- Special Skills
- Strong attention to detail, ability to multitask, and commitment to safety in a fast-paced environment
Physical Demands:- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Stand for extended periods, walk, and move quickly throughout assigned work areas
- Use hands and arms to operate equipment, assist guests, and handle tools
- Bend, balance, stoop, kneel, crouch, and move quickly during operations
- Occasionally climb stairs or step stools as needed
- Regularly lift and/or move up to 50 pounds and occasionally up to 100 pounds
- May be required to push or pull go-karts with guests during operational needs, up to 350 pounds
- Work outdoors in varying weather conditions, including heat, cold, wind, and rain
- The noise level in the work environment is typically moderate to loud
- Work Schedule8 hour shift10 hour shift12 hour shift
- Weekend availability
- Monday to Friday
- HolidaysDay shift
- OvertimeSupplemental PaySigning bonus
Benefits:- Flexible schedule
- Referral program
- Employee discount
- Paid training
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