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A leading data and AI company seeks a Senior Engineering Manager for Customer Experience Intelligence in San Francisco. You'll lead a team to enhance AI-driven customer interactions across the platform. Ideal candidates have over 10 years of experience, with a focus on building customer-facing workflows and automation. The role aims at delivering measurable improvements in customer satisfaction by blending AI with human expertise. This opportunity defines how the company leverages technology to ensure excellent customer support.

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Level

Lead L6

Location

Millbrae, CA

Occupation

Computer and Information Systems Managers

Industry

Software Publishers

Posted

today

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