Position Summary:
The IT Director leads technology strategy and operations, ensuring secure, reliable, and cost-effective systems. This hands-on leader oversees infrastructure, Microsoft 365, business and litigation applications, cybersecurity, support, telecommunications, vendors, purchasing, and continuity planning while advising leadership on technology decisions.
Key Responsibilities:
Develop and execute a practical technology roadmap aligned with business goals, risk, and budget priorities; advise leadership on investments, security, continuity, and process improvement.
Administer Windows servers, Active Directory and Microsoft Entra ID, networks, firewalls, storage, backups, endpoints, printers, conference-room technology, and related infrastructure.
Manage Microsoft 365, including Exchange, Teams, OneDrive, access, licensing, multi-factor authentication, retention, Purview, and eDiscovery.
Support NetDocuments, document and PDF tools, litigation and presentation applications, remote-support platforms, telecommunications, and system integrations.
Establish and enforce security policies; manage endpoint, firewall, email, phishing, monitoring, and backup protections; lead incident and outage response.
Provide user support, onboarding, training, access changes, and secure offboarding for employees, clients, visitors, and remote users.
Manage vendors, contracts, budgets, purchasing, warranties, subscriptions, assets, licenses, renewals, domains, and technical documentation.
Lead upgrades, migrations, implementations, security initiatives, and office technology projects with minimal disruption.
Prepare and support exhibits, file conversion, presentation and playback technology, courtroom setups, connectivity, and contingency plans for hearings and trials.
Maintain policies, procedures, inventories, recovery documentation, licensing compliance, and disaster-recovery and business-continuity practices.
Qualifications:
Bachelor’s degree in information technology, computer science, management information systems, or a related field preferred; equivalent experience considered.
Five or more years of progressive, hands-on IT experience, preferably in a small or mid-sized professional-services environment.
Demonstrated experience with Microsoft 365, Exchange, Entra ID or Active Directory, Windows systems, networking, cloud platforms, cybersecurity, backups, telecommunications, and user support.
Strong troubleshooting, project and vendor management, purchasing, organization, judgment, and communication skills.
Law firm or litigation experience and familiarity with NetDocuments, Purview, eDiscovery, courtroom technology, managed service providers, and security tools preferred.
Relevant Microsoft, CompTIA, Cisco, ITIL, or PMP certification preferred.
Work Environment and Availability:
This office-based role supports multiple locations and remote work settings. It requires planned after-hours maintenance, 24/7 on-call availability for urgent needs, and occasional travel to courthouses, hearings, trials, client sites, and vendor locations.
