Senior Analyst, Project Management

Position Summary: Responsible for directing all aspects of customer benefit plan implementation of Self-funded New Business Clients. Partner with all key internal and external stakeholders to proactively identify and address critical implementation issues ensuring customer expectations are consistently satisfied or exceeded. Acts as a single point of contact for benefit plan implementation. Mediates and coordinates resolution of all project deliverables and implementation related tasks. Develops and executes implementation strategy consistent with customer expectations. Ensures strategy is administered in accordance with all performance guarantee arrangements. Engages team members to follow through on their responsibilities. Evaluates impact of customer requested exceptions and develops reasonable alternatives to satisfy Client needs while minimizing impact on systems and operations. Solicits and assesses internal and external customer feedback to enhance continuous quality improvement to self and overall implementation process. Required

Qualifications: 2+ years Project management and Client facing experience. Negotiation and conflict resolution skills across various levels of the organization. Ability to remain flexible yet focused during stressful situations. Attention to detail and accuracy while focusing on overall project deliverables. Ability to express complex concepts in a clear and concise manner. Highly organized and able to quickly prioritize multiple assignments with high quality results. Preferred

Pay Range: $46,988.00 - $122,400.00 Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. We anticipate the application window for this opening will close on: 11/06/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.