Cage and Count Generalist (FT) Open Until Filled

Cage and Count Generalist This team member is responsible for all cash, chip, and check transactions for guests, and handles all monetary transactions including bank deposits, casino drops, and pay-outs for the bank during an assigned shift. This team member is also responsible for accurate record keeping and bank reconciliation of a large bank. This team member is responsible for the efficient collection and count of all currency, and ensures proper accountability. This team member is responsible for the maintenance of all Cage and Count Department equipment and provides supervision and oversight for daily Cage and Count operations during an assigned shift. This position is classified as a Redding Rancheria Tribal Key Employee. Essential duties and responsibilities outlined here are representative of those that must be met by the team member to successfully perform the essential functions of this position, however, are not all inclusive: Processes cash, check, credit card, debit card, slot ticket, chip, and comp transactions for guests and team members in a timely manner while following departmental policies and procedures. Ensures all cash handling conforms to departmental policies and applicable regulations. Responsible for processing cage transfers involving chips, tickets, checks, credit cards, cash and all accompanying reports in a timely manner; while following all applicable policies, procedures and internal controls. Ensures the security and confidentiality of private guest information. Maintains accurate inventory of all items in the vault during assigned shift and is responsible for creating and issuing banks. Prepares a summary of all receipts and disbursements made during assigned shift, prepares vault reconciliation and settlement report at the end of assigned shift. Acts as a liaison to Finance by recording, preparing and forwarding Slot tickets and paper work such as Cage, checkout sheets, cash turn in reports, W2G's, etc. Processes jackpots for all departments. Responsible for the security of controlled items such as keys and gaming checks, as well as maintaining and safekeeping the checkbook. Responds to calls on mechanical difficulties within 15 minutes of the initial call. Responsible for monthly kiosk drop and to fill in on slot drops when needed. Follows all policies and procedures as they relate to the technical operations set forth by the Resort & Casino. Perform daily audit as a team. Completes all preparatory work within established timeframes. Directs and supervises the work of department team members during an assigned shift and provides oversight for department operations during an assigned shift. Responsible for addressing guest complaints and disputes, and resolving problems. Carries out supervisory responsibilities in accordance with the Resort & Casino's policies and procedures. Coordinates with Cage, Security, Finance, and Slots team members to ensure that all drop policy and procedures are followed when dropping revenue from slot machines on the casino floor. Investigates and locates variances for department team members and notifies all applicable departments of irregular balances in accordance with departmental and Resort & Casino policies. Writes and disburses prize checks while also verifying all associated documents. Ensures that the vault dollar amount is regulated on a daily basis, as well as monitoring key controls for the Cage and Count Department. Ensures the efficient count of all revenue and ensures proper accountability of these items. Must have the ability to work the hours required to complete all drops, this includes occasionally working over ten hours. Must have an understanding of mathematics, either explicitly or implicitly, to perform basic computations, apply mathematical processes or utilize tools, analyze problems, identify or specify patterns, and draw conclusions. Performs all duties in a manner that continually supports the vision, mission, values, and principles of the Resort & Casino. Performs all duties in a manner that adheres to the guest service standards established by the Resort & Casino's guest service program Other duties as assigned by the Cage and Count Manager. Education requirements outlined here are representative of the minimum that must be met by the team member to successfully perform the essential functions of this position, however, higher levels of education than required will be reflected during the recruitment process: A High School diploma, or the equivalent thereof, is required Experience and knowledge requirements outlined here are representative of the minimum that must be met by the team member to successfully perform the essential functions of this position; however, higher levels of experience and knowledge than required may be reflected during the recruitment process: Must be 21 years of age or older. Redding Rancheria tribal members must be 18 years of age or older A minimum of two (2) years' experience in cash handling, auditing, or finance is required A strong understanding of the principles leadership and supervision is requiredStrong mathematical skills are required A strong combination of written and verbal communication skills to write, read and comprehend written correspondence is requiredThe ability to effectively communicate, both in written and verbal forms, with guests and all team members of the Resort & Casino is requiredThe ability to perform job functions in an atmosphere where priorities and deadlines may change frequently is requiredStrong computer skills, with demonstrated knowledge of Microsoft Office applications and online accounting systems, are required Demonstrated knowledge of NIGC regulations and compliance experience with Chapter X is preferred Physical requirements outlined here are representative of those that must be met by the team member to successfully perform the essential functions of this job: Must be able to maintain dexterity to rapidly and accurately count cash, coin, chips, and tokens, and operate various equipment like counting machines and calculators. Must have clear vision to discern the color, denomination of cash and chips, read documents and operate equipment. Strong vision abilities, such as ability to adjust focus is required. Must have hearing sufficient to hear conversational levels in person. Continuously maneuver in confined spaces including the count room and casino floor. Frequently sits, stands, walks, and reaches above/below shoulder level Occasionally bends/stoops, climbs, kneels, and squats Frequently lifts/carries up to fifty (50) pounds is requiredOccasionally lifts/carries up to seventy-five (75) pounds is required Frequently pushes/pulls up to fifty (50) pounds is requiredOccasionally pushes/pulls over one hundred (100) pounds is required Working conditions outlined here are representative of those that the team member will or may be exposed to while performing the functions of this job: While performing the duties of this job, the team member is heavily monitored and working in a highly secure location. While performing the duties of this job, the team member is working in a temperature-controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day. While performing the duties of this job, the team member may be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple-colored lights, etc. While performing the duties of this job, the team member may be exposed to fumes or airborne particles. While performing the duties of this job, the team member is frequently exposed to second-hand tobacco smoke While performing the duties of this job, the team member is usually subject to inside environmental conditions While performing the duties of this job, the team member may occasionally be subject to outside environmental conditions and to wet and/or humid conditions