Duties:
Assists the Agency Director in all phases of the planning and direction of agency/center programs and operations as well as contributing to the development and implementation of nationwide policy and procedural guidance. Serves as an authoritative source for decisions and guidance and actively participates in nationwide strategic program planning for the management of all passport agencies/centers. Exercises the full range of supervisory responsibilities and authorities, as delegated by the Agency Director, to ensure that the work of the agency/center is accomplished in a timely, efficient, and effective manner. Evaluates administrative regulations, procedures and policy directives to determine applicability throughout the passport agency/center and actively participates in developing, recommending, negotiating, and implementing policies and procedures.
