Company
With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence.
Copper and Brass Divison
Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment. The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.
Your responsibilities:
Job Summary tk accelis Materials Plus is looking for a Quality Systems Coordinator, who is passionate about continuous improvement, customer satisfaction, and maintaining world-class quality standards. In this role, you'll help drive our Quality Management System (QMS), support audit activities, investigate quality issues, and collaborate with teams to deliver exceptional products and services to our customers. If you thrive in a manufacturing environment, enjoy solving problems, and have a strong customer focus, we want to hear from you. Job Description Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) Conduct internal quality audits and assist with customer, registrar, and compliance audits Serve as a primary point of contact for customer quality concerns, complaints, and returns Investigate customer and vendor returns, perform root cause analysis, and communicate findings and resolutions Lead and support corrective and preventive action (CAPA) initiatives Track and document quality issues, audit results, and corrective actions Support Lean and continuous improvement projects Maintain visual management boards and quality documentation Partner with cross-functional teams to improve product quality, processes, and customer satisfaction Promote a culture of quality, safety, and operational excellence Work safely in a warehouse environment while adhering to all safety policies and procedures
Required Qualifications:
High School Diploma or GED (post-secondary education preferred) Minimum 2 years of experience in quality systems, quality assurance, or a manufacturing environment Experience with ISO 9001 and/or AS9100/AS9120 quality standards Experience with root cause analysis and corrective action processes Experience managing customer quality concerns, complaints, or returns Strong communication, organizational, and problem-solving skills Proficiency with Microsoft Office Suite Strong commitment to workplace safety
Preferred Qualifications:
Internal Auditor Certification ASQ Certified Quality Engineer (CQE) certification Six Sigma Green Belt certification Customer-facing quality experience Manufacturing, metals, or aerospace industry experience Hiring Range: $50,000 - $60,000 annually, based on qualifications, experience, certifications, and overall fit for the role Benefits Overview We offer competitive company benefits to eligible positions, such as : Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) and RRSP programs with Company Match Paid Vacation and Holidays Tuition Reimbursement And more! Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information. Disclaimer This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information. TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers. Equal opportunity employer, including people with disabilities and veterans. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com. TK does not: 1.Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.; 2.Request payment of any kind from prospective jobseekers or candidates for employment; 3.Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK; 4.Send checks to job seekers; or 5.Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties. PLEASE NOTE: 1.TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner; 2.TK will not be responsible to anyone acting on an employment offer that is not directly made by TK; 3.Anyone making an employment offer in return for money is not authorized by TK; and 4.TK reserves the right to take legal action, including criminal action, against such individuals/entities. TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com. We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates. Your profile
