Administering Glean implementations remotely, the full-time Glean Administrator will coordinate configuration requests, change requests, and releases while ensuring proper documentation and tracking of issues across business and technical teams.
Key responsibilities:
Administer Glean configuration in alignment with processes, access controls, and documentation standards
Prepare and submit comprehensive change requests and release documentation, coordinating scheduling and execution
Maintain traceable records of requests, decisions, and implementation status while providing regular status reportingRequired qualificationsExperience administering Glean or a similar enterprise SaaS platform
Background in configuration management, change control, or IT service management
Ability to translate business requirements into actionable configuration requests
Experience preparing implementation plans and release documentation
Bachelor's degree in Computer Science, Information Systems, or a related field; Master's degree preferred
