Customer Service Representative (Charlotte)
specialized recruiting group york county south charlotteCharlotte, NC
$18.00-$22.00/hour
APPLYCustomer Service Representative (Charlotte)
specialized recruiting group york county south charlotteCharlotte, NCJunior L3
$18.00-$22.00/hour
Customer Service RepresentativesSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsReceptionists and Information Clerks
Wood Kitchen Cabinet and Countertop ManufacturingCustom Architectural Woodwork and Millwork ManufacturingLumber, Plywood, Millwork, and Wood Panel Merchant Wholesalers
APPLY NOWCustomer Service Representative Charlotte, NCFull-Time | Monday-Friday | 100% Onsite
Pay:
$18.00-$22.00/hour (Based on Experience)A leading distributor and supplier in the building products industry is seeking a Customer Service Representative to join its Charlotte team. This position is ideal for someone who is customer-focused, detail-oriented, and enjoys working in a fast-paced environment. Candidates with experience in cabinetry, kitchen & bath products, building materials, or related industries are highly encouraged to apply.
Key Responsibilities:
- Provide exceptional customer service by responding to customer inquiries, processing orders, and resolving concerns in a timely manner
- Answer incoming calls from customers regarding orders, pricing, and product information
- Prepare and provide sales quotes to customers
- Partner closely with outside sales representatives to support customer accounts, orders, and project needs
- Assist showroom visitors with product questions, recommendations, and order placement
- Identify opportunities to increase sales through product recommendations and complementary offerings
- Research and recommend product solutions for customer projects and field-related challenges
- Maintain accurate customer records and order information
- Ensure a high level of customer satisfaction through professional communication and follow-through
Qualifications:
- Previous customer service experience in a distribution, manufacturing, building materials, or related environment preferred
- Knowledge of cabinetry, kitchen & bath products, hardware, or similar building materials is highly desirable
- Strong problem-solving and organizational skills
- Ability to manage multiple priorities in a fast-paced setting
- Self-motivated, team-oriented, and able to take initiative
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office, including Excel, Word, and OutlookAS400 experience is a plus, but not required
- High school diploma or equivalent required; additional coursework or college education is preferred
Matching similar jobs
Level
Junior L3
Salary
$18.00-$22.00/hour
Location
Charlotte, NC
Occupation
Customer Service Representatives
Industry
Wood Kitchen Cabinet and Countertop Manufacturing
Posted
yesterday