IT Support Specialist Opportunity in Mineral Point, WIAre you ready to advance your career in IT support? We are seeking a dedicated professional to join our team and provide top-notch technical support across multiple sites, including Mineral Point, WI, Stoughton, and Janesville. This is a fantastic opportunity to work on-site and make a significant impact by ensuring the smooth operation of our IT infrastructure.
Job Responsibilities:
Set up and monitor data closet equipment, including servers and UPS.Monitor and report on site health status, covering data closet equipment, servers, network, and clients.
Assist with cable runs and provide guidance on termination.
Escort vendors for maintenance tasks on data closet systems.
Support server operations and set up new servers and clients.
Perform maintenance tasks, including patches and incident troubleshooting.
Document network IDF changes and port mappings.
Collaborate with plant staff to ensure compliance with IT best practices.
Requirements:
High school diploma or equivalent.3 to 5 years of experience in desktop support, imaging, network knowledge, and printer support.
Proficiency with Windows XP through 11, and server 2008 through 2019.Familiarity with antivirus systems, Active Directory, and basic Windows security settings.
Basic understanding of network infrastructure, including TCP/IP and switching.
Proficiency with common IT software such as MS Office, Telnet/Putty clients, and remote desktop.
Preferences:
Bachelor's degree in computer science or related field.8-10 years of customer service experience.
Strong verbal and written communication skills.
Ability to work independently and manage time effectively.
Mentoring skills to provide support and feedback.
Knowledge of circuit boards, processors, and electronic equipment.
If you're passionate about technology and eager to make a difference, apply now and join our dynamic team!
