We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation
Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person
We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey
We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs
Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both
As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform
Reporting to the Sr. Manager, Solutions Engineering, Strategic Auth0, the Solutions Engineer is a functional business consultant, witha passion for technology and the advanced ability todevelop, position anddemonstrateproduct-specificsolutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory
Work alongside the sales team as the technical and domain expertof a customer-facing sales team to help Enterprise Customers understand the value of Okta’s solutions
Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
Answer product feature and technical questions from customers, partners and Okta colleagues
Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
Provide feedback to product management about product enhancements thatcanaddress customer needs and provide additional value
Shareand learnbest practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows
At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge
Benefits: Work from home opportunities
Health + Wellness
Financial Benefits
Pay + Incentives
Time Off
Everyday Living
Resources
Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioningStrong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML5+ years of pre-sales engineering experience in IAMExperience working with REST APIs, API Gateways, and SDKsDeployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.)Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communicationsUnderstanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF) Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiencesPassion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued) Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanationsDiagramming experience for user journey flows, complex architecture diagrams, etcTerritory management skills, including pipeline building and collaboration with sales counterparts for execution excellenceBachelor’s degree in Engineering, Computer Science, MIS, or a comparable field is preferredExperience with Auth0, Auth0 FGA, or OpenFGAHands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.)Developed ReBAC or Fine-Grained Authorization modelsExperience integrating with micro services, data lakes, or customer data platforms
