Automation Developer/Production Support Analyst

Responsibilities: Triage and troubleshoot problems and attempt to solve and escalate to another team if you can't solve it immediatelyLook through logs, databases, applications to find the problem/root causeAutomate or improve processes by developing scripts, code/appsQualifications: Ability to learn quickly and retain informationPeople skills (good communication, approachable, good energy, handles stressful situations, etc.)Problem solver: can use log files, read through AWS, scripts, trace an IT workflow and find the issue. (Does not need to code) Monitoring tool experience nice to haveControl-M & scripting skills nice to haveServiceNow experience nice to haveAWS experience nice to haveCoding experience nice to haveRequired Skills : HTMLBasic Qualification :Additional Skills :Background Check : NoDrug Screen : No