Transportation Coordinator We are seeking a Transportation Coordinator to manage shipment tracking, carrier coordination, and on-time delivery for inbound and outbound freight. This role will support a new software and process implementation while ensuring efficient transportation operations and customer satisfaction.
Key Responsibilities:
Track shipments daily using FourKites and follow up with carriers to ensure on-time pickup and delivery.
Schedule and tender freight, coordinate delivery appointments, and update SAP/TMS systems.
Maintain accurate delivery records, reason codes, and on-time performance reports.
Coordinate with carriers, distribution centers, production plants, and customers to resolve shipment delays and service issues.
Manage carrier relationships, detention charges, accessorial approvals, and transportation costs.
Troubleshoot EDI 214 errors, process customer returns, and support carrier onboarding.
Monitor product availability, order consolidation, and customer fill rates.
Basic Qualifications:
High school diploma or equivalent.2+ years of customer service experience in a manufacturing or transportation environment.
Proficiency in web-based systems, SAP, and Microsoft Excel.
Strong multitasking, communication, problem-solving, and organizational skills.
