Remote Benefits & Coverage Agent

A Look at the Job A large part of this position happens through conversation. You'll connect with individuals who are considering benefit and coverage options, find out what matters to them, and help them understand the choices available. Rather than giving everyone the same information, you'll tailor each discussion to the person's questions and circumstances. When they decide to move ahead, you'll assist with the application and enrollment process. The position is fully remote and includes product training, practical instruction, and ongoing access to support. Your Regular Responsibilities Conduct phone conversations regarding benefit and coverage options Learn about each person's current needs and priorities Review suitable coverage choices Explain policy information and answer questions Discuss costs and important coverage considerations Assist clients with applications and enrollment Reconnect with people who need additional information Maintain clear records of conversations and follow-up You Might Enjoy This Work If You like helping people make sense of unfamiliar information You are comfortable spending a significant portion of the day on the phone You can balance friendliness with professionalism You pay attention to details and follow through You are capable of managing your own schedule from home You respond well to coaching and new information What We Offer Training on products, procedures, and systems Continued guidance as you develop in the role A remote work environment with scheduling flexibility Professional development assistance Access to established resources and experienced support Performance-based compensation with estimated annual earnings of $76,000 -- $100,000 Actual compensation varies based on individual performance.