Job Description
Benefits:- Opportunity for advancement
- Company car
- Competitive salary
- Paid time off
- Training & development
- Vision insurance 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Assistant Branch Manager
- Mosquito Authority | Pest Authority
Aberdeen, NCAbout UsMosquito Authority | Pest Authority is one of the fastest-growing service brands in the Southeast, known for reliable treatments, exceptional customer experience, and a team-first culture built on accountability and results.
We don’t do contracts. We don’t do excuses. We deliver top-tier service and create long-term career opportunities for driven professionals.
We’re expanding our growing our team and seeking a high-performing Assistant Branch Manager to help lead, develop, and grow a winning team.
Position Overview:
The Assistant Branch Manager is a hands-on leadership role supporting daily operations, technician development, and sales and service execution. This role is ideal for a leader who coaches from the front, holds teams accountable, and helps build a high-performance culture.
Key Responsibilities:- Leadership & Team Development
- Support the Branch Manager in leading and developing field technicians
- Conduct ride-alongs, coaching, and performance evaluations
- Lead daily huddles and weekly training meetings
- Assist with recruiting, onboarding, and training
- Uphold company culture, professionalism, and service standards
- Sales & Customer Success
- Drive daily sales execution, upsells, and recurring service conversions
- Coach technicians on customer communication and value presentation
- Support retention efforts and professionally resolve escalations
- Promote white-glove service and a strong online reputation
- Operations & Field Excellence
- Assist with scheduling, routing, and daily operations
- Perform field audits to ensure quality, safety, and consistency
- Monitor inventory, equipment, and vehicle readiness
- Ensure compliance with treatment protocols, PPE, and regulations
- Branch Growth & Performance
- Support execution of branch growth strategies
- Maintain accountability and consistent customer experience
- Identify process, routing, and service improvements
- Provide feedback and reporting to leadership
What We’re Looking For:- Strong, hands-on leadership style
- Natural coach and mentor
- Comfortable with customer interaction and problem-solving
- Service industry experience preferred (pest control a plus, not required)
- Clear communicator; organized and process-driven
- Growth-minded with interest in long-term advancement
- Tech-comfortable (mobile apps, routing software, CRM)
Requirements:- Valid driver’s license and clean driving record
- Prefer someone with a NC Pesticide License or Certified Applicators Card
- Comfortable working outdoors in varying conditions
- Ability to perform physical tasks (walking, bending, lifting up to 40 lbs)
- Professional appearance and communication skills
- Prior leadership or supervisory experience preferred
Why Join Us?- Fast-growing, stable company with clear advancement paths
- Professional training, certifications, and development
- Strong reputation for service quality and customer satisfaction
- Supportive leadership team focused on accountability and teamwork
- Opportunity to make a real impact at the branch level
Compensation & Benefits:
Competitive compensation and benefits offered, commensurate with experience. Top-tier candidates can expect market-leading pay.
