EMEA Customer Success & Onboarding Specialist

Float is hiring a Customer Support Specialist (EMEA) to support a global customer base from a remote Europe‑friendly time zone. You will handle complex inquiries, audit AI conversations, and contribute to self‑serve onboarding and onboarding improvements. You’ll engage in proactive onboarding for new customers, flag churn signals, and help evolve onboarding for SMB and self‑serve segments across the EMEA region.