Rooms Director

Job TitleRooms Director DescriptionHelp Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. Director of Rooms Kalahari Resorts & Conventions is seeking a Director of Rooms. In this role, you’ll oversee the operation of the Front Office (Valet, Bell Staff, Concierge, Front Desk, Emerald Lounge), Housekeeping and Laundry. You will work closely with the General Manager and AGM on special projects and assignments. You’ll also be responsible for the management, evaluation, and performance of all Rooms Division functions, including Front Office, Housekeeping, Common Area, Laundry, Concierge, PBX, and Bell Staff/Shuttle/Valet Service. As part of our leadership team, you’ll embody our Promise to Lead with Love —guiding, supporting, inspiring associates while delivering extraordinary guest experiences ...and most importantly, you need to be able to bring your energy to your team! Assist in making their day as enjoyable as you do for our guests! This position will be on the Executive Committee.