Vice President, Digital Strategy & Merchandising As the Vice President, Digital Strategy & Merchandising at The RealReal, you will be at the forefront of scaling our omni-channel growth across all categories. You will oversee Digital Merchandising and Strategy, driving revenue and conversion across all platforms. Your role will involve defining and executing a best-in-class customer experience through effective site content and innovative merchandising tactics. You will drive strategies to support both supply and demand while collaborating with cross-functional teams, including Editorial, Creative, Sales, Marketing, Product and Tech and Operations, to ensure a seamless experience for both customers and consignors. Your efforts will help shape the next phase of growth for our organization, fostering innovation in the market. You will drive profitable growth through strategic planning, data-driven decision making and innovative digital solutions. We seek a high-energy, self-starter with a profound understanding of business, exceptional financial acumen, and a proven track record of success. This position reports to the Chief Merchandising Officer.
Minimum Requirements:- Minimum of 15+ years of experience defining and managing digital merchandising and merchandising for ecommerce and wholesale business for a fashion brand and/or luxury brands
- Extensive experience leading digital merchandising strategies, including product assortment, pricing, promotions, and content optimization for eCommerce and omni-channel platforms.
- Proven experience owning and managing a P&L, with a strong track record of driving profitability and growth through effective merchandising strategies.
- Dynamic leader with a proven ability to inspire and develop teams, fostering a culture of accountability, ownership, and high performance.
- Skilled at analyzing business performance through data, with the ability to generate actionable insights and strategic recommendations.
- Proven ability to quickly build credibility, trust, and strong relationships with peers, business partners, and senior leadership.
- Ability to remain flexible and adapt strategies as business needs evolve, with a hands-on approach to driving execution and delivering results.
- This role must be based in either San Francisco, CA or New York City, NY.Ability to travel 30%Preferred Requirements:
- Bachelor's degree or equivalent experience preferred. MBA is a plus.
- Expertise in using advanced analytics tools and platforms (e.g., SQL, Sheets, Looker, Google Analytics, etc.)Compensation, Benefits, + Perks
- Employee Stock Purchase Plan 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid Parental Leave9 Paid Company Holidays
- Flexible Time Off (With Manager Approval)
- Find out more about our Benefits here.
The expected salary range for this role is $245,000-$280,000. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
