Judicial Assistant III (may underfill)

Bargaining Unit: AFSCME

Job Description: Under the direction of the Justice Court Section Manager/Supervisor, performs a variety of specialized duties necessary for the day-to-day operation of the Salt Lake City Justice Court under a hybrid work model. This position requires extensive knowledge of the judicial system, court procedures, legal processes, various interpreter processes, broad knowledge of due process with a high level of confidentiality and problem-solving skills, and the ability to provide accurate, timely, and courteous customer service under sometimes stressful circumstances. The position has a career ladder, consisting of Judicial Assistant I, II and III levels. Advancements are reached through a combination of years of service, specific experience including proficiency in multiple specialties, on-going training and testing, and courtroom capabilities in a very complex hybrid court environment. Remote work is available on a hybrid work model, in compliance with all City, State, Court rules, policies, practices, instructions, telecommuting guidelines, and the AFSCME MOU.

Position Salary Range: Judicial Assistant I:

IMPORTANT: Early application submittal is encouraged. This position will remain open until filled and may close at any time without notice.

TYPICAL DUTIES: Issues, directs, schedules court hearings via virtual hosting systems, records, and prepares criminal matters for court, relating to summons, bench warrants, dockets, motions, subpoenas, minute findings, judgments, pleadings, bail bonds, stays, own recognizance release, expungements, orders to show cause, supplemental orders, dismissals, satisfactions, and other orders made by the court for Criminal, Traffic and Small Claims cases. Prepares appropriate documents for review and use in court by Judges and Prosecuting/Defense Attorneys. Verifies, directs, amends, maintains, and electronically files all charging documents received from all outside prosecuting agencies and parties, by using a variety of court database systems. Reviews and monitors files for defendant compliance and probation/sentencing conditions, problem solves and closes cases based on Standing Orders and policies. Prepares, verifies, updates, and maintains court calendars for Criminal, Traffic and Small Claims court. May be required to fulfill in-court duties for Small Claims, Criminal and Traffic court sessions as needed Operates a variety of court data management systems to accurately input, record & retrieve information related to court cases, enabling accurate & timely case information. Prepares, scans, assembles & verifies materials for each court session. Responds to questions relating to judicial, civil or public needs, decisions & other operational and procedural information. Provides information on city codes and state statutes, and explains criminal, traffic, and small claims court processes electronically, in person, by telephone or virtually. Researches and resolves any discrepancies of court records. Provides information on penalties to determine if penalties should be extended, reduced, modified, dismissed or set up on pay plans, in accordance with State Statute, Standing Order(s) and the Standing Motion of the City Prosecutor. Determines eligibility of Traffic School and assists defendants with traffic school options. Manage cases that appear on the collection and tracking reports. Processes financial obligations related to traffic, criminal and small claims cases including but not limited to payments and payment plans, credits for treatment, Finders Program and auto-payments. Receives, corresponds, and processes payments by mail, telephone, internet and walk-in inquiries. Adjusts for reversals and voids. The Justice Court is actively involved in many community outreach events with Salt Lake City. The Judicial Assistants may be required to represent the court at off-site locations several times throughout the year. Performs other duties as assigned. Job Level Distinctions: JUDICIAL ASSISTANT I – Learns and performs general court assignments such as court terminology, court case management systems, scanning, Bonds, E-filing, pulling/preparing calendars, in-court, protective orders, interpreters, OSDC. Possesses the ability to process cases from one area of the court (Small Claims, Traffic, or Criminal), and warrants. Requires two years of experience in a customer-oriented or hybrid office environment.

JUDICIAL ASSISTANT II: Performs assigned duties of a complex nature, as well as duties of a Judicial Assistant I. Demonstrates complete knowledge of court assignments including the front counter, Expungements, Jury, Appeals, In-Court duties in two different courtrooms, and Audio Recordings. Ability to process cases from two areas of the court (Small Claims, Traffic, and/or Criminal). May be required to train, mentor, and assist Judicial Assistant I’s. Requires three years of experience in a customer-oriented or hybrid office environment, including one year legal experience as a Judicial Assistant, Paralegal, or Legal Assistant.

JUDICIAL ASSISTANT III: Performs advanced tasks and duties, including those of a highly complex nature, associated with the role as Judicial Assistant. Demonstrates complete knowledge of three areas of the court (Small Claims, Traffic, and Criminal). Trains, assists, and mentors Judicial Assistant I’s and II’s. May provide temporary or training supervision of Judicial Assistants I and II. Requires four years of experience in a customer-oriented or hybrid office environment, including two years’ legal experience as a Judicial Assistant, Paralegal, or Legal Assistant.

MINIMUM QUALIFICATIONS: High school graduation or equivalent, plus work experience as stipulated for each level noted above. Education and experience may be substituted one for the other on a year-for-year basis. Ability to obtain the Utah Bureau of Criminal Investigations (BCI) systems certification, within 30 days upon request. Ability to communicate tactfully, respectfully and courteously, both orally and in writing, with defendants, coworkers, general public, and outside agencies. Demonstrated proficiency in the use of personal computers, Microsoft Office, office equipment, and the ability to use a variety of electronic filing systems and databases both in the office and working remotely or in the field. Ability to maintain strict confidentiality as per court policies and procedures. Ability to follow complex directions, prioritize tasks, work well under pressure and impending deadlines, work with minimal supervision, providing input on how to improve court processes. Ability to work on a hybrid schedule from home in a quiet setting, based on the Telecommuting Policy/Agreement.

WORKING CONDITIONS: Light physical effort. Some discomfort associated with prolonged periods of confinement to workstation, concentrating on figures and computer reports, and video display screens. Low to high exposure to stressful situations as a result of human behavior and associated essential job functions and deadlines. Talking, hearing, and seeing required in the normal course of performing the job. Common eye, hand, finger dexterity required to perform essential functions. Memory utilization for details, verbal instructions, emotional stability and critical thinking. Periodic local travel required in course of performing portions of job functions.

CAREER LADDER: Movement between levels is contingent on individual time-in-service, training, and successful completion of testing requirements. To be eligible for advancement, incumbents must demonstrate satisfactory job performance in addition to meeting all established minimum job qualifications. Position changes are subject to availability of funds, Department Director approval and concurrence of the Human Resources Department. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. POSITION TYPE Full-Time POSITION SALARY RANGE Judicial Assistant I: $20.68 - $31.09 Judicial Assistant II: $21.99 - $33.06 Judicial Assistant III: $22.75 - $34.20 DEPARTMENT Justice Courts Full Time/Part Time: Full time

Scheduled Hours: 40