Senior Field Engineer Cruise is looking for a Senior Field Engineer for the Commercial Operations team to help us scale our autonomous fleet and support commercialization. This is not a typical Engineering role! It sits at the intersection of hardware, software, and AV technology, acting as a liaison between engineering and operations to ensure the successful operations of our fleet. If you want to play a critical role in an autonomous future, let's chat!
What you'll be doing:- Investigate and resolve a wide variety of hardware, software, operational, and system-level issues, both vehicle-specific and fleet-wide
- Conduct root cause analyses across sophisticated issues affecting hardware, software, integration, and the vehicle system
- Develop processes and training for Vehicle Technicians to tackle lower-level troubleshooting and repairs
- Operationalize continuous improvement strategies into the design, operation, and maintenance of the autonomous vehicle based on field findings
- Balance operational needs with engineering requirements to maintain impeccable safety record and high uptime
- Work cross-functionally to develop tools for tracking, reporting, and diagnosing issues; automate where possible
- What you must have:
- BS or MS degree in Electrical, Automotive, Industrial, Robotics, Semiconductors, Telecommunications or similar Engineering field 4 years of work experience on a system level across firmware on electromechanical modules and compute systems
- Experienced in interfaces between the vehicle platform, actuators, vehicle software, and communication network
- Capability to adapt, operate, and act decisively in an ambiguous environment
- Ability to articulate technical issues and solutions to all levels of the business, within and beyond the engineering communities
- Passionate about self-driving technology and its potential impact on the world
- Bonus points!
- Experience working with 24x7 operation of a fleet
- Automotive and/or AV industry experience with sensors, compute, electrical, CAN, and base vehicle systems
- Programming skills for purposes of automated testing and data processing (e.g., scripting, SQL)
