Service Technician - Master

Responsibilities: Respond to the customers' needs for service of equipment through maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenient stores and cold storage facilities. Assist Service Technicians perform prescribed, routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers. Partner with other technicians for start-up of new refrigeration equipment. Understand how workplace efficiencies directly relate to company profitability and is knowledgeable and able to resolve customer warranty issues rapidly and accurately. Serve as a technical resource to other technicians and able to lead HVAC/R PM programs. Match customer needs with potential sales opportunities and assists service management team in providing material and labor estimates as necessary to bid service and repair jobs. Complete necessary documents (work tickets and timesheets) and electronic communication in a thorough, accurate, professional and timely manner. Manage truck inventory. Order, receive, bill out and maintain parts responsibly with a minimum of waste. Manage assigned vehicle within all company guidelines. Maintain a clean vehicle and perform required maintenance on time. Demonstrate working knowledge of all advanced electrical and mechanical repairs, HVAC maintenance and repairs, EMS programming, operation, and troubleshooting, advanced wiring diagrams, and complex schematic diagrams to meet the customer needs. Troubleshoot and repair equipment on more complex service calls. Demonstrate a working knowledge of compressor operating parameters, oil differential pressure valves and oil level controls. Demonstrate understanding of low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, new retail store refrigeration startup, air flow characteristics and testing, motor VFD's, and advanced wiring diagrams. Understanding of CO2 refrigeration strongly preferred. Perform system refrigerant and oil conversions. Additional duties as assigned.

Qualifications: Formal Education Requirement: Required Level: High School Diploma/GED Preferred level: HVAC-R Technical School Degree Minimum Years of Experience Necessary: External Candidates: 10 years in the field or 7 years with Certification from a Technical School Internal Candidates: 7 years of experience w/ completion of OJT & Skills Assessment Must have a Valid Driver's License and maintain a safe driving record accordance with the Fleet Policy. Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period. Must have excellent verbal and written communication skills, detail orientated and highly motivated. Must have strong mechanical aptitude to include knowledge of basic maintenance tasks and use of hand tools. Must be able to work nights and/or weekends as required. Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred. Strong leadership and business acumen. EPA 608 Universal Certification. Superior decision-making ability and paperwork skills. Able to correctly teach all the previously listed items. Benefits & PerksWhat's In It For You Health BenefitsOffering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options. Voluntary BenefitsLife, accident, critical illness, disability, legal, identity theft, and pet insurance. Hussmann Retirement Savings & Investment Plan 401(k) plan with company matching contributions and immediate vesting. Paid Time-Off BenefitsPaid time off, stewardship, and parental leave. Educational AssistanceTuition reimbursement for job-related courses after six months of service. Health Management and Wellbeing Programs EAP, virtual health management, chronic condition, and tobacco cessation. About Hussmann For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipmentdelivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturinga trusted partner, relentlessly driving customer success. Hussmann is a subsidiary of Panasonic USA. Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.