Sr. Associate, Claims (General Liability)

Who We Are: Revantage, a Blackstone Real Estate portfolio company, is a global provider of corporate services. With a corporate purpose of 'In Pursuit of Better,' Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors. Headquartered in Chicago, the company's footprint extends across North America, Europe and Asia Pacific. Rooted in a commitment to collaboration and inclusivity, Revantage goes beyond traditional corporate services and acts as a trusted partner. Across offerings that include finance, technology, human resources and operations, Revantage proactively anticipates stakeholder needs, recruits exceptional talent and enables its business partners to thrive. What We Value Our culture is built on our shared core values and commitment to be Learners – We learn from our challenges and successes Leaders – We commit to continuous improvement Enthusiasts – We face challenges with optimism and believe anything is possible Achievers – We expect high standards for ourselves and enable the success of our teams Partners – We deliver value and positive impact to our partners Grow your career with us. As a member of our team, you'll gain hands-on experience in the real estate industry and benefit from a supportive environment that fosters personal and professional growth. Why This Role Is Valuable This position supports the Insurance & Alternative Solutions (IAS) department in the management of third-party general liability claims across North America. In addition to claims handling, the Claims Specialist plays a key role in investigating incidents, evaluating liability, managing reserve strategies, and ensuring consistent engagement with portfolio companies, insurers, and claim handlers (including claim handlers, carriers, and panel counsel). The role demands strong judgment, coordination with internal Legal and Risk teams, and the ability to navigate diverse exposures ranging from slip-and-fall events to contractor liability and reputational risks. This position is based out of Revantage's office in Dallas, TX or Chicago, IL. How You Add Value You own the outcome: Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables You ensure accountability: Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables You bridge and lead communication: Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables You support governance and readiness: Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables You support service and resilience: Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables WHAT YOU BRING TO THIS ROLE Required Bachelor's degree from an accredited college or university 7–10 years of general liability claim handling experience, with at least 3 years focused on commercial real estate exposures Strong knowledge of GL policy terms, additional insureds, indemnity agreements, and legal defense strategies High attention to detail, judgment, and ability to manage adversarial and sensitive conversations Strong collaboration skills across Legal, Risk, and Operations functions Experience with RMIS platforms (e.g., Origami Risk) and Microsoft Office tools Preferred Prior experience working on the carrier or claim handler side, with insight into insurer operations and decision-making Experience coordinating with defense counsel, managing litigation budgets, and supporting discovery Familiarity with contract risk transfer, indemnity structures, and tenant/vendor insurance obligations Exposure to high-severity claims or reputational incidents across diverse property types