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Contract - 6 months+Pay rate - 24/hFull-time role for candidates local to St. Petersburg, FLWill work fully onsite each day for training (around 4 weeks) Will work a hybrid schedule once training is complete- onsite 3 days per week Opportunity for extension or conversion based on attendance/performance Laptop provided
Job Summary: This person will be responsible for supporting the Account Transfers team.
Job Duties:
  • Reviews and approve client requests to transfer accounts to and from contra firms
  • Routinely make phone calls to the contra firms regarding status of transfers
  • Screens incoming or outgoing client requests and verifies all necessary legal documentation that accompanies the client signed documents
  • Scrutinizes information contained in all types of transfer forms and letters of authorization
  • Maintains detailed records/notes to ensure all client requests are completed within regulated time allotment
  • Reconciles client accounts accurately
  • Effectively creates and distributes client correspondence
  • Assists management to improve department productivity through participation in unit meetings, ongoing training and self-development
  • Answers mail, phone calls and email inquiries with exemplary Service 1st professionalism
  • Performs general clerical activities, including faxing, copying and filing
  • Assists other areas of the department with various functions when volume is high and/or staffing levels are low
  • Performs other duties and responsibilities as assigned
Work Schedule: 8am-5pm, Monday through Friday
Qualifications:
  • 2+ years of recent administrative or client services experience within a professional office environment
  • Experience working in banking or financial services
  • Experience processing documents/ document management
  • Strong data entry skills
  • Basic to intermediate skills with Microsoft Office Suite (Outlook, Word, Excel)
  • Willingness to go above and beyond for customers
  • Proactive problem solving skills
  • Ability to maintain a professional demeanor at all times
  • Strong written and verbal communication skills

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