Success Coach for La Plaza's Latino Opportunity Center
The Success Coach provides one-on-one coaching to individuals enrolled in La Plaza's Latino Opportunity Center. The goal of the Opportunity Center is to support and coach Latinx adults in Central Indiana as they move from unemployment or underemployment into promising, stable careers while building long-term financial stability.
Latino Opportunity Center staff provide participants with individual coaching in financial capabilities, employment, education, and income supports. The program works closely with employers, educational and financial institutions, healthcare providers, and other community-based organisations so participants have the resources they need to reach financial stability.
The Success Coach helps participants develop action plans to reach their short- and long-term goals, primarily through one-on-one coaching, and also works with the staffing team to lead classes and workshops. This position requires a person fluent in both English and Spanish.
Responsibilities:
Provide one-on-one coaching in: Financial capacity (spending, savings, and debt management plans, building credit, emergency savings, and assets); Employment (job readiness and placement, retention, business ownership); Education (English language literacy, high school diploma/equivalent, post-secondary education, transferring foreign training/education, apprenticeships and certificates); Income supports (TANF, SNAP, unemployment insurance, financial aid and scholarships, housing and child care assistance, health care, food pantry)
Maintain frequent, personalized contact with participants to check progress, answer questions, and help with obstacles
Lead and facilitate cohort meetings, identify topics of interest, and organize workshops
Complete timely data entry and reporting; keep participant records accurate and complete and ensure program benchmarks and targets are met
Work as part of the cross-functional Latino Opportunity Center team, sharing information and tracking outcomes
Partner with the program director and team to develop research-based programs and identify areas of improvement
Occasional evening or weekend work may be required; other duties as assigned
Job Type:
Full-time. Pay: $50,000 - $60,000 per year. Work location: in person; day and night shifts, weekends as needed; willingness to travel up to 25% preferred.
Requirements
Qualifications:
Bilingual required - ability to speak and write in Spanish and English fluently
A four-year degree in a related field of study, or relevant work experience and a proven ability to use coaching skills successfully with the target population
General knowledge and understanding of the needs of a low-income working population, and of available community resources in Marion County
Ability to build long-term, trusting relationships with clients; provide encouragement and motivation; and help participants articulate goals, develop decision-making skills, and build plans to achieve them
Well-organized and self-directed, able to manage multiple tasks and priorities with attention to detail
Excellent social/interpersonal skills and strong writing ability
Strong computer skills including MS Office, internet, and database management
Valid driver's license and own reliable transportation (position requires occasional travel)
Experience teaching or facilitating group workshops is a plus
Pay: $50,000 - $60,000 per year
Benefits:
401(k) with matching, health insurance, dental insurance, vision insurance, life insurance, health savings account, paid time off, professional development assistance, and a retirement plan.
Company
La Plaza is a Central Indiana nonprofit that serves as a trusted liaison between Latinos and the larger community, empowering Latinos by providing and increasing access to essential social, education, and workforce development services.
