Inside Sales
wmusic distribution usaFranklin, TN
Job Description
Working Hours: Monday – Thursday: 10:00AM – 5:00PM and Friday 8:00AM - 1:00PM
Holidays:
Indulge in an expansive array of paid holidays to fully embrace work-life balance The Inside Sales Associate plays a vital role in boosting revenue by adeptly conveying the value of products or services to potential customers and fostering relationships throughout the sales process.
Role and Responsibilities:
- Cold calling; making multiple outbound calls to potential clients
- Respond to incoming calls and emails from prospective dealers
- Understanding client needs and offering solutions and support
- Researching potential leads from business directories, web searches, or digital resources
- Maintaining database (CRM, Excel, etc.) of prospective client information
- Presenting and delivering information to potential clients
- Answering potential client questions and follow-up call questions
- Tracking weekly, monthly, and quarterly performance and sales metrics
- Enters dealer orders promptly into CRM for processing
- Follow up with dealer post sales to ensure customer satisfaction
- Achieve sales and metric goals
- Obtain and maintains a high level of knowledge regarding product
- Performs other duties as assigned
- Experience in musical accessories and instrument related sales or sales support role
- Experience with and deep knowledge of guitars, basses and accessories
- Comfortable making cold calls and talking to new people throughout the day
- Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
- Persuasive and goal-oriented
- Possesses an energetic, outgoing, and friendly demeanor
- Eager to expand company with new sales, clients, and territories
- Self-motivated and self-directed
- Able to multitask, prioritize, and manage time efficiently
- In-depth understanding of company services and its position in the industry
- Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
- Ability to work independently or as an active member of a team
- Previous experience in outbound call center, inside sales experience, or related sales experience preferred
- Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred
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Level
Junior L3
Location
Franklin, TN
Occupation
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Industry
Musical Instrument and Supplies Retailers
Posted
3 days ago