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Customer Experience Supervisor - AI-Driven Support Leader at...

Customer Experience Supervisor - AI-Driven Support Leader

novantaNew York, NY

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Customer Experience Supervisor - AI-Driven Support Leader

novantaNew York, NYSenior L5

First-Line Supervisors of Office and Administrative Support Workers Customer Service Representatives First-Line Supervisors of Passenger Attendants

Temporary Help Services Telemarketing Bureaus and Other Contact Centers All Other Support Services

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Novanta Corporation is seeking a Customer Experience Supervisor to lead a team of Customer Care Representatives supporting life sciences, medical, imaging, and automation applications. You will drive engagement, accountability, and continuous improvement while ensuring responsive, solutions-focused service across the customer lifecycle. Working with Sales, Operations, Engineering, and Supply Chain, you will optimize order management, issue resolution, and service quality, leveraging AI-enabled

Matching similar jobs

Level

Senior L5

Location

New York, NY

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Temporary Help Services

Posted

3 days ago

APPLY NOW (opens in a new tab)