Line Service Professional Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team. Is the customer #1 with you? Are you a positive, up-beat person? Do you have an inner need to do things right in a timely fashion? Do you insist on working safely and efficiently? Are you known for your reliability and dependability? Do you have a burning desire to be the best at what you do? Are you excited to provide a level of customer service unrivaled by the competition? Do you enjoy working outside? The Line Service Professional is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures and proper ground handling of aircraft as well as communicating effectively with customers, pilots, and team members within the customer service department.
Responsibilities and Duties:- Aircraft movement, placement, fueling, and storage
- Fuel movement- quality control, disposal, and paperwork
- Daily check and upkeep of crew cars and vehicles
- Facility maintenance and upkeep
- Customer service, promotion of services
- Monthly crew meetings
- Annual re-current training
Competencies:- Customer focus-naturally outgoing/extroverted
- Communicate with customers and employees in person, on phone, and through radio communications
- Must be able to operate a motor vehicle and be insurable by our insurance company
- Strong computer skills including Microsoft Office products
- Basic mathematical knowledge
- Reporting Relationship
- This position reports to the Line Service Manager
- Work Environment
This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.
Physical Demands
Must be able to lift 75 pounds
Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
Outside work in all types of weather conditions
Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder
Position Type and Expected Hours of WorkThis is a non-exempt position. This position includes shift work which requires working evenings and weekends, and on scheduled company holidays. Employees can expect to work varied hours and days.
TravelNo travel is expected for this position.
Education, Experience, and Eligibility Qualifications
Customer service experience in the service industry preferred
Prior aircraft ground handling experience a plus
High School Diploma
Entry level position
Ability to work evenings, weekends, and holidays
Acceptable driving record
Zero tolerance drug free employer includes pre-employment and random screening
Benefits:
Our comprehensive package includes a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage. We value your hard work and offer performance-based bonuses. AAP/EEO Statement Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with or without notice. Pay$19.50 - $21.00 (Flexibility in Starting Hourly Wage Based on Previous Aviation Experience)
