Under the direction of, and reporting to the Service Manager, the Service Technician works to achieve a high level of customer satisfaction by performing routing and preventative maintenance as well as repair work on welding and mechanical equipment from Central McGowan customers.
JOB DESCRIPTION:
Performs routine preventative maintenance on location at customer facilities or at our service center in our St. Cloud location. Disassemble welder. Blow out equipment and inspect for hot or failing components. Check drive rolls and drive roll tension. Check feed system through gun; make sure wire is feeding properly without kinks. Check for proper gas flow at the end of the gun. Wipe down and clean exterior of welder. Performs welder calibration and certification on location at customer facilities or at our service center in our St. Cloud location. Verify welder meter reading to calibrated test equipment. Perform resistance test to simulate weld. Verify serial numbers and apply unit numbers for documentations purposes. Perform wire feed speed calibration using a wire feed speed meter. Updates job knowledge by participating in educational opportunities; reading professional publications. Documents service and installation actions by completing forms, reports, logs and records.. Order replacement parts by generating a non-stock TIMS delivery ticket.
Preferred Qualifications:
Education, Experience and Certifications High School degree or equivalent required. Associates degree in electronics, mechatronics or similar field, preferred. Experience in electronic repair, preferred. Experience in welding and industrial equipment and/or field-related tasks preferred.
Competencies:
High level of ethics, honesty, and transparency Ability to work under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines. Ability to maintain confidentiality with respect to CM2 operations. Strong verbal and written communication skills Must be a good team-player, detail oriented and good at multi-tasking Proficient with Microsoft Office or related software, and standard business equipment (phone, computer, copier/scanner etc.). Work Conditions: The work environment is primarily indoors. May have exposure to a variety of weather conditions when traveling outside of the workplace. Our Benefits & Perks We believe in taking care of our team. That’s why we offer a comprehensive benefits package designed to support your health, financial wellbeing, and overall work-life balance.
Our benefits include:
Medical, dental, and vision insurance $1,500 annual employer contribution to your HSA Accident and critical illness coverage Short-term and long-term disability insurance Wellness reimbursement program Employee recognition and appreciation programs And more! We are committed to supporting our employees both inside and outside of the workplace.
