Guest Services Specialist

Shamin Hotels is seeking a Guest Service Agent to warmly greet guests, check them in and out, and handle reservations both in person and online. You will manage room assignments, issue keys, and assist guests with directions and activities in the area. Strong customer service, accuracy in handling payments, and a friendly demeanor are essential. The role supports operations across our Virginia hotels, requiring reliability, punctuality, and a collaborative mindset in a fast-paced environment.