Overview:
Our client, one of the most famous and successful QSR brands in the world, is hiring a Marketing Program Manager to oversee and actively manage the delivery of work against select core Marketing pillars from the initial phases of the brand calendar development/ideation to deployment. This role will work across the Marketing function and broader organization to identify and engage with stakeholders, capture requirements, develop workplans, lead status meetings, develop project/program metrics, tools/artifacts, and develop leadership stakeholder communication documents that demonstrate planning, project health, highlight blockers/risks, and progress against initiatives.
The Day-to-Day:
Work closely with the Lead to outline the key work streams, maintain Kanban board of work to be done for the team, and oversee progress against the work, supporting team lead on progress, key deliverables, and identification of key risks.
Lead stakeholder & project team meetings and help drive content/key messages for meetings with Senior Leadership.
Accountable to effectively plan, facilitate, and ensure assigned initiatives are on track (monitoring/reporting progress and follow-up on action items).Support annual planning process for supported teams to ensure longer-term view/development of key initiatives.
Develop and facilitate detailed workplans to inform quarterly business reviews, ensuring alignment between high-level business KPIs and actionable execution strategies to drive impactful outcomes.
Escalate issues & roadblocks with proposed solutions and resolve issues autonomously for complex problems.
Document ways of working and decision management, communication within the team.
Anticipate issues that would impair the team's ability to deliver and define mitigation strategies.
Work with cross-functional leaders and the change management office to inform on team efforts, highlight key blockers/areas of opportunity.
Champion development of project/program management within Marketing, developing portfolio capabilities and tools to better manage the work.
Active involvement and influence in building out ways of working maturity and capabilities by participating and establishing project/program management standard tools and best practices.
Development of dashboards of existing project/program plans and status, that can be leveraged by teams/senior leadership to understand progress.
Requirements:- At least 7-8 years related project/program management work experience.
- Strong knowledge and exposure in PM technical expertise categories - Planning & Programming, Process Optimization, Communication.
- Strong expertise in program management system, Monday.com.
- Strong judgment, issues management, and problem analysis techniques.
- Knowledge/experience in Agile and Change Management methodologies a plus.
- Positive, self-motivated and proactive attitude and detail-oriented with excellent follow-up skills.
- Strong communication skills and cross-functional collaborator.
- Demonstrated ability to prioritize and manage multiple projects simultaneously.
- Experience driving work within Marketing organization/non-technology environments; specific knowledge of marketing practices.
- QSR/Fast Casual/Restaurant/Retail Industry Experience a plus.
- Seniority level
- Mid-Senior level
- Employment type
- ContractJob function
- Project Management and Marketing
- IndustriesFood and Beverage Services and Food and Beverage Retail
