Scope of Responsibility: Reporting to the Assistant Corporate Controller, the Accounts Receivable Manager is responsible for overseeing the Company's accounts receivable, credit, collections, and customer invoicing activities. Leading a team of approximately five Accounts Receivable Specialists, this position plays a key role in supporting timely collection of outstanding receivables, evaluating customer creditworthiness, maintaining accurate customer account information, and ensuring invoices are processed accurately and timely. The Accounts Receivable Manager works closely with Accounting, Sales, Operations, and customers to resolve billing and collection issues, manage credit risk, and support the Company's overall cash flow objectives.
Essential Duties:
Oversee day-to-day accounts receivable and collection activities from domestic and international customers to ensure timely collection of customer balances.
Monitor accounts receivable aging and proactively identify past-due or higher-risk accounts requiring follow-up.
Contact customers regarding outstanding balances and coordinate collection efforts through phone, email, and other appropriate communication.
Perform credit reviews for new and existing customers using credit reports, references, payment history, financial information, and other available data.
Recommend and maintain customer credit limits and payment terms in accordance with Company policies and established approval requirements.
Identify changes in customer creditworthiness and escalate significant credit or collection concerns to management.
Coordinate with Sales and Operations regarding credit holds, delinquent accounts, customer disputes, and other matters affecting customer relationships or collections.
Prepare and process customer invoices and ensure billing is complete, accurate, and timely.
Research and resolve billing discrepancies, short payments, deductions, unapplied cash, and other customer account issues.
Maintain accurate customer master data, credit documentation, collection notes, and supporting records.
Review aging reports and other accounts receivable metrics and provide regular updates to Accounting management regarding collection activity, delinquent balances, and significant account issues.
Assist with month-end close activities related to accounts receivable, including account reconciliations, reporting, and analysis as assigned.
Support the evaluation of allowance for doubtful accounts and potential bad-debt write-offs.
Develop and maintain effective working relationships with customers and internal departments while balancing customer service with the Company's credit and collection objectives.
Coordinate with the Company's credit insurance provider, including providing required information and maintaining related documentation.
Review customer contracts for billing and payment terms and identify items requiring Management review.
Maintain and follow appropriate internal controls and Company policies related to accounts receivable, billing, credit, and collections.
Identify opportunities to improve accounts receivable, credit, billing, and collection processes and increase efficiency.
Assist with internal and external audit requests related to accounts receivable as needed.
Perform other accounting and administrative duties as assigned.
Position Requirements
Education:- Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred; equivalent relevant experience may be considered
- ExperienceAssociate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred; equivalent relevant experience may be considered.
- Three or more years of experience in accounts receivable, credit, collections, billing, or a related accounting function preferred.
- Prior supervisory or team-lead experience preferred.
- Strong understanding of accounts receivable, credit, collections, and billing processes.
- Ability to review customer credit information and exercise sound judgment when evaluating credit risk.
- Strong analytical, organizational, and problem-solving skills.
- Excellent written and verbal communication skills, including the ability to communicate professionally and effectively with customers regarding sensitive collection matters.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong attention to detail and commitment to accuracy.
- Proficiency with Microsoft Excel and other Microsoft Office applications.
- Experience using ERP systems (Epicor, SAP, Oracle, Microsoft Dynamics, or similar).
Skills & Abilities:
Successful candidates will demonstrate strong judgment, accountability, attention to detail, and follow-through.
Ability to communicate confidently and professionally with customers, work collaboratively across departments, appropriately escalate credit and collection concerns, and take ownership of issues through resolution.
Strong analytical, critical-thinking, and problem-solving abilities.
Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
Effective verbal and written communication skills with the ability to interact professionally across all levels of the organization.
High attention to detail and commitment to accuracy.
Strong collaboration skills and ability to build productive working relationships across departments.
Proficiency in Microsoft Excel and Microsoft Office applications.
Experience utilizing ERP systems and adapting quickly to new technologies and processes.
Ability to maintain confidentiality and exercise sound professional judgment.
Ability to remain calm, professional, and solutions-focused in a fast-paced environment with shifting priorities.
Physical Requirements:- Ability to sit at a desk and use a computer for extended periods
- Ability to communicate clearly, both verbally and in writing
- Manual dexterity for typing, filing, and handling office equipment
- Ability to lift and carry light office materials (e.g., up to 20 lbs)
- Ability to attend meetings and collaborate with colleagues in person or virtually
- At Sabre Industries, we invest in your future with a competitive benefits program. As a full-time employee, you are eligible for:
- Medical, Dental & Vision coverage 401(k) with Company Match
- Continuing Education & Tuition Reimbursement
- Life and Disability Coverage
- Paid Time Off & Paid Holidays
- Health and Wellness Resources
- Employee Discounts
Sabre Industries is an Equal Opportunity Employer.
