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AVIRE is seeking a Customer Service Lead to enhance our customer service operations. You will develop and implement policies, advocate for the customer voice, and ensure KPIs are tracked with PowerBI and SalesForce dashboards. The role emphasizes team development, regular feedback, and onboarding excellence to sustain premier customer support. You will collaborate across departments and sites to drive process improvements, manage cases and complaints, and ensure timely resolutions while

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Level

Mid L4

Location

Sussex, WI

Occupation

Customer Service Representatives

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

2 days ago

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